OUTREACH / EMAIL & FLOWS
Every message, in context.
Email and flows with your own providers. Bring contacts, campaign drafts and email design into the same story, with people in control of what reaches customers.
01 / FROM DESIGN TO DELIVERY
A message has a life beyond the editor.
Outreach connects the company, the contact, the draft and the sending decision. Your sending providers stay yours.
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Know who it is for
Keep companies and contacts alongside campaign drafts. An imported contact is not permission to send.
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Make the message
Design and review reusable email templates in Make, then connect the design to a campaign.
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Keep a person in control
Review the content and the audience before sending. Consent and opt-outs belong in the flow.
02 / HOW IT FITS
From a contact to a considered follow-up.
Keep the reason for reaching someone alongside the message and the decision to send it.
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01. Prepare
Bring the contact list and the purpose. Confirm who the message is for before drafting it.
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02. Review
Shape the message, review the design and test it before it reaches the intended audience.
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03. Approve
A person approves the audience and content. Sending follows the permissions and controls in place.
03 / ONE CONNECTED PICTURE
Keep the conversation connected.
Make shapes the message. Outreach carries the customer communication. Track keeps the intent and the surrounding work in view.
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One identity
Sign in with Track across the product family.
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Your own providers
Connect the sending services you use, with a clear home for drafts and sending decisions.
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Room for follow-up
The wider direction includes sequences and flows, with sending windows, limits and clear controls.
Start with email.
Access is by invitation through Track. Individual email and flow capabilities depend on what is enabled for your organization.
Make the next message count.
Access is by invitation. Sign in, or follow the current access guidance in Track.